All my items missing

neonl · June 2020

Dear, after may update, the game was unable to open at all. With the latest June update, the game was restored but all of my items were missing,or reset to zero.only the level maintain. Please help.

Sukanta_Biswas · June 2020

https://community.king.com/en/candy-crush-saga/discussion/301348/all-my-items-missing

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

In the case Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

Since boosters are stored locally on device memory, we cannot guarantee that your boosters are secure.

However, Please check HERE.

Thank you.

aijaziqbal · June 2020

Oops. Boosters are collected with a lot of effort and also some people purchase it.

Happened with me the same few years back.

But i ignored.

Hopefully they will do something about it.

neonl · June 2020

The may update is a bug which caused game cannot start, and now reinstalled caused item missing, it sound in responsible and doesn't reasonable at all that the items are all not there, they are collected for higher level especially like me at 3500 level above.

All my items missing

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