See below

ZoeWalt · June 2020

Wow...you're a rock star!!

Do I need to do anything; uninstall and reinstall?...shut my phone off and re-start it?

When I click on the app,, it still shows me at level 2.

Luanne

Freddy_ · June 2020

@ZoeWalt yes you will need to log off and restart your device when you log back in all should be restored. Let us know if not

ZoeWalt · June 2020

OK, I'll do that....thank you!

ZoeWalt · June 2020

Success!! Thanks to Pummyraj, CCL and you, Freddy....much appreciated.

My next venture will be transferring the game to a new phone but I see that there's support for that, here.

Have a good summer and stay safe. Luanne

Answers