Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Why is the extra moves wheel gone?

2»

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @Mayabryna6522 For this nothing can be done, we do not get to choose who gets this feature or not, we can only offer you help and advice. This feature has gone missing for a few people, myself i have lost this one one of my devices but still have it on another. Only you can choose what you wish to do now you do not have the feature. it may come back soon , might get replaced with a different feature . who knows?.

  • vmrodriguez
    vmrodriguez Posts: 6

    Level 2

    I agree with @Mayabryna6522. It's just not quite as fun to play without the excitement of spinning the wheel. It was my Price is Right wheel! 😀

    I love winning "prizes" so here's hoping the wheel comes back soon!!

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    Each feature of the game is under the control of the test group and the group members are randomly selected. Studio is always working to improve these features so sometimes they are not available in the game so we cannot say for sure that you will always find such features in your game. Once the test is successful, you can get the feature back to the game at any time.

    Also check here.


  • kavidina
    kavidina Posts: 5,827

    Hii welcome to d king community

    The extra moves wheel is a test feature and is not guaranteed to be in your game all the time. Test features are groups of randomly selected people. This just means you may no longer be in the test group, but you could be again the future. It may also be missing due to a temporary problem.

    Thank you

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @Mayabryna6522 !

    Check my comment here about the Wheel.

  • Angelakay2
    Angelakay2 Posts: 1

    Level 1

    Funny I’ve had this “test feature” for years and now it’s gone. More like they want you to spend money to get the gold bars so you can spin for extra moves.

  • Dink
    Dink Posts: 1

    Level 1

    That's a load of rubbish that the free wheel spin belonged to a "test group"! I've been playing Candy Crush for years now and it's always been a permanent feature. That is up until about a week ago when it suddenly disappeared off all the apps I play on. I think it's King's way of wanting us to pay for extra moves and gifts. If the free wheel spin isn't reinstated soon then I will remove the Candy Crush app forever as King are being totally unethical about the way the want to make money out of us.

  • Hi and welcome to the community.

    It is in the Test Group, so everyone gets a good experience, meaning that for a while you might not get it, even after following the troubleshooting steps.

    Keep playing; it will get to your game soon.

    This will make it fair for everyone.

    In fact I have never heard of such a wheel until I see players complaining about it.

  • Aries2020
    Aries2020 Posts: 246

    Exactly! This test group crap is absolutely untrue. They haven't made enough billions off our playing, now thru want more? I've been playing this for 7 years, every single day, on so many devices, I've lost count and have always had the extra moves wheel. Until yesterday. This is such a lie. Totally greedy and unethical.

Hey! Would you like to give us your opinion?