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Equipter ads not working
Can you fix the issue with Equipter ads or remove them from the cycle? They don't play on my iPad, just a black screen. The only recourse is to shutdown/restart the game, and every time the spin or prize i would have got doesn't happen. This happened before in previous months.
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Answers
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Hi @rontbe .
We warmly welcome you to our adorable king community.
I believe that the community dont have the authority to delete any feature from anyones game . And as far as ads feature is concerned i believe until we click to play the ad it doestnt start.
However u can contact direct to support and send them the email. Hopefully they can take an action for this.
I am also tagging my senior superstar @Sukanta_Biswas For this as his knowledge is far more superior than mine.
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We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
We've already reported some ads to our team and hopefully they've reported this to the studio. I have no idea how the videos are handled but if you can show me a screenshot so I can pass it on to my team.
Thanks @aijaziqbal 😉
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I got it again today. It sits there, pause and I unpause and the ad and the blank screen sits there. And so I don't get my spin.
Enclosing picture
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I've been getting an ad that gives a black screen like that and the video doesn't play. I just wait and still get the reward after the video time passes. Try just waiting and don't pause it.
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