Yellow Keys - Not enough order targets available

girlsstarr2 · August 2020

I recently landed on level 4191 where one of the quests is to clear 7 yellow pieces. 4 are keys and 3 are regular candies. As you can see in the screenshot I cleared all of the candies but the key candies didn't register. I restarted the app and my phone and replayed the level many times and I'm still getting the glitch. I emailed support and was basically told to watch YouTube to figure out how to pass it, but that isn't my problem. Anyone else have this issue and get it resolved? I'm at a loss.

Screenshot_20200804-162515_Candy Crush Saga.jpg

thick1925 · August 2020

I am having the same issue on my computer, which sucks because I had an hour of boosts, but now time is just ticking away and not able to progress.

kiara_wael · August 2020

https://community.king.com/en/candy-crush-saga/discussion/307972/level-4191-candy-crush-saga-glitch

Hi @girlsstarr2 . Welcome to our Community

Sorry for the inconvenience

Level 4191 has been reported . Thank you

carlottabooker36 · August 2020

I’m having the same problem with level 4397 and I’ve used multiple lives🤦🏾‍♀️ I’m also using an iPhone. This is the message we’re receiving after a few moves and we still have moves available.

Flowery · August 2020

Hi! I'm finding it impossible to play the level 4835. Once I explode one of the yellow keys, it tells me that there are not enough order targets available and doesn't let me continue playing. It's like it doesn't recognise the keys as yellow items or something like that... does anyone else have the same issue?

hechicerilla · August 2020

Hello @Flowery

Welcome to the King community. I am sorry that you have this problem, my advice is to keep the game and the browser updated. Clear the cache and cookies from the game often. Try to sign out and sign in again. Maybe it will work out. Although today several levels have been reported with this type of error. Maybe this is one more.

Flowery · August 2020

Thank you very much @hechicerilla for your response, much appreciated 😊 Unfortunately I did all of that but it keeps doing the same. If you say that many levels have reported the same issue, maybe it's something they updated that broke it 😔 . Hopefully they fix it soon! 🤞