Hey guys, I heard that with the next game app release there should be a fix. This should be in about a week but I don't yet what the fix is so we will have to wait and see. I made an update yesterday and nothing changed :(
Happening to me too. I'm on 3665 and waiting for new levels tomorrow. This is going to make things so much more difficult if we can't reset. I'm at 3479 and same problem.
Hi Jackie, you have to exit out of the game before making a move. If you play even just one move it's recognizing that you played the game. Is that what happened to you or is it something else? I have exactly the same problem. No solution yet.
Has anyone ever had a direct reply from customer care please? Also I see there is a tick to say it is resolved, obviously that is incorrect, the question is NOT ANSWERED so please keep trying to help. Thanks Jackie Hi Jackie, I have the same problem! No answer from anyone. I don't understand the Resolved on your first…