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Hey guys, I heard that with the next game app release there should be a fix. This should be in about a week but I don't yet what the fix is so we will have to wait and see.
I sincerely hope that you are right Elsa. Fingers crossed!Hey guys, I heard that with the next game app release there should be a fix. This should be in about a week but I don't yet what the fix is so we will have to wait and see.
Fingers crossed - it's taking me almost a week to pass a level right now!Hey guys, I heard that with the next game app release there should be a fix. This should be in about a week but I don't yet what the fix is so we will have to wait and see.
Elsa,
Have you heard any more?
Loosing the quit/reset hurts more than space dash/morts. It seems such a long time since it went!
Has anyone got any further news please?
Hi Jackie, I have the same problem! No answer from anyone. I don't understand the Resolved on your first post... Did you get an answer since?Has anyone ever had a direct reply from customer care please?
Also I see there is a tick to say it is resolved, obviously that is incorrect, the question is NOT ANSWERED so please keep trying to help. Thanks Jackie
I have exactly the same problem. No solution yet.Hi Jackie, you have to exit out of the game before making a move. If you play even just one move it's recognizing that you played the game. Is that what happened to you or is it something else?
I'm at 3479 and same problem.Happening to me too. I'm on 3665 and waiting for new levels tomorrow. This is going to make things so much more difficult if we can't reset.
I made an update yesterday and nothing changedHey guys, I heard that with the next game app release there should be a fix. This should be in about a week but I don't yet what the fix is so we will have to wait and see.
Hi Jackie, I haven't heard anything yet. I know that lots of these challenges have glitches right now but I don't know how they are prioritizing which to fix first. I am not privy to that information.
Just done an update...........
IT HAS MADE NO DIFFERENCE WHATSOEVER...........Grrrrr!