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I cannot reset a level for example to have 2 boosters together, it just says that if I quit, I will loose space dash etc, so you have to play that level or loose everything - 1 go. I am on level 3665. This has never happened before, please help
Maurice,
I know that I will lose a life if I quit after making a move. But what has changed is that now I also lose a life if I quit BEFORE making any moves. So I can no longer reset the level to line up my boosters in the way that I used to. And I don't understand why some can still do this and I can't.
When I went in today I'm no longer about to exit the level, even without making a move, without losing a life and any boosters I may have had. This is unplayable as I need a good board to be able to complete the level. So I could go in and out many times before I got a board I was happy with, now I can't. I see this has been happening to others here for the last few weeks. Has anyone has it resolved?
Has anyone ever had a direct reply from customer care please?Also I see there is a tick to say it is resolved, obviously that is incorrect, the question is NOT ANSWERED so please keep trying to help. Thanks Jackie
Has anyone ever had a direct reply from customer care please?
Also I see there is a tick to say it is resolved, obviously that is incorrect, the question is NOT ANSWERED so please keep trying to help. Thanks Jackie
Hi Jackie, I haven't heard anything yet. I know that lots of these challenges have glitches right now but I don't know how they are prioritizing which to fix first. I am not privy to that information.
Just done an update...........
IT HAS MADE NO DIFFERENCE WHATSOEVER...........Grrrrr!
Hey guys, I heard that with the next game app release there should be a fix. This should be in about a week but I don't yet what the fix is so we will have to wait and see.
Happening to me too. I'm on 3665 and waiting for new levels tomorrow. This is going to make things so much more difficult if we can't reset.
Hi Jackie, you have to exit out of the game before making a move. If you play even just one move it's recognizing that you played the game. Is that what happened to you or is it something else?
Elsa,
Have you heard any more?
Loosing the quit/reset hurts more than space dash/morts. It seems such a long time since it went!
Has anyone got any further news please?
CHIMING IN!!!! I am SO SICK of this BS!
Yep, these new levels are absolutely impossible without starting with full helmet or space dash... They're clearly trying to force us to buy boosters, there was no reason for them to change that.
I won’t be playing anymore with this change. It makes the game too hard and not fun.
It's been happening to me for 3 days now as well. I won't pay for boosters, so it looks like I'll be stuck on level 3654 forever. This really stinks!
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So what you guys see happening is that you open the game and don't like what you see so you try to quit before making a move correct? But now it's not allowing you to do that? And if you close the game you have lost a life and boosters?
So I am going to play out a scenario......................... you open the game to play and there is the space dash. Let's say that you played and cleared the first level so now you have a color bomb that will be added to the next level. Now you open the next level but you don't like the board so you try to exit out. It closes and you see that you lost a life - are the boosters still there or are they now gone because you exited the level? Was it the color bomb that you were rewarded that was gone or all the boosters accumulated that were gone?
I can no longer exit a level before any moves have been made without losing boosters and a life. Previously, I could exit a level without making any moves in hopes that the boosters would be rearranged in a more helpful configuration without penalty. Now when I click to exit, it asks if I am sure I want to exit. Definitely not helpful for those super hard levels.
Hi Fry328, I think they must have made a change so that you can no longer exit because you don't like the board.
So what you guys see happening is that you open the game and don't like what you see so you try to quit before making a move correct? But now it's not allowing you to do that? And if you close the game you have lost a life and boosters? So I am going to play out a scenario......................... you open the game to play and there is the space dash. Let's say that you played and cleared the first level so now you have a color bomb that will be added to the next level. Now you open the next level but you don't like the board so you try to exit out. It closes and you see that you lost a life - are the boosters still there or are they now gone because you exited the level? Was it the color bomb that you were rewarded that was gone or all the boosters accumulated that were gone?
I am having the same issue regarding quitting the board before making a move but still losing a life. I recently uninstalled Facebook on my mobile phone so thought this may have had something to do with it. However, since others here are reporting the same thing, I'm thinking maybe this is a change from the game developer?
Please help if you can. Thank you.
Yes Craig it has to be a change made by the studio. So there is nothing that we can do about it.
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
