JVO123 Level 2

Playing yesterday at level 685. Earlier this year was at 4900 or so. Program stopped and when I restarted, I was at level 4900 but no team, goldbars,games...I would really like to go back to where I was on 685.Same thing happened to me in October. That time I had gotten to about 2500. How can I delete my e-mail from King…

Yes it is.

Posted to Support. No reply. Just want to delete e-mail and start from level 1 again and then re-load e-mail... so the next time this happens I won't have to go to 4900 with nothing to help. I will not ever spend another penny on buying anything so I either re-start on the early levels and build a bank or quit altogether.

Did bring me back to where I was earlier in the year but have spent all this time and effort these last two times to get back all the stuff and win contests that I am ready to quit! What is going on?

I have neither the code nor name. The game is not asking me to join a team, but I would like to find another to join if I can't get back to my old one.

The game wouldn't load on my computer, so I did a re-install. Took me back to where I was a few years ago before the last crash. So now I am back to 4800 or something again. A year or so ago I had to restart at level 1. Unfortunately, all the gold bars, teammates, and the rest are gone and while I advanced back to my…

Got it. I had to re-install my game. I lost my team, anyway to find it back?

doesn't your team still get points from winning levels though?

BS! there are IT people across the globe. Are you really trying to tell us there is NOBODY at the King Studios after normal business hours? And even if that is normally true this problem occurred last week during business hours, and we got zero information or updates. I understand you may not have the answers but don't…

Give us a real update not just repeating the same old stuff. ID 13504225591. Lose the pumpkin stuff that messed everything up and give us back the money we lost buying premium packages!

OK then what how or what are you going to do about lost items we purchased, game and contest progress...?

Give us SOMETHING an answer, tell us you're looking for a fix. What are you going to do with our progress. How about the Batula? ANYTHING!!! You have page after page of your customers complaining with no real solution, cause, or fix. No reply nothing but silence. ID 13504225591.

Says problem answered but what is the answer?

I have the same issue. Good question on the Wonderball thing. Also, all the other missed prizes. Pretty sure we'll never get an answer but good one anyways, I'm on Win10 desktop. Is the plan to ignore the problem again or can we get an update in the near future? ID 13504225591

Our team points have been frozen at 360 for a few days now even though we are making points, anyone else?

I finally quit candy crush for the same BS after level 4900+. Still on Soda Crush but not for much longer with this kind of support.

Never got an answer to my chat issue, but hopefully we can resolve 2 issues now. Chat issue still there. Now my teams point total is not rising above 360 even though my teammates and I are scoring points. If you need my ID#... simply look at the above thread from previously,

Running Windows 11 on a HP desktop no idea as to the model. Game user IDis 13504225591. Whatever soda app that was available in May of this year when I began from level 1 from 4800+ after following instructions to solve another silly issue and a bunch of requests for feedback.

I no longer care. I have started over, it's fine..it happened it's over. Now I want a real answer about the chat on my team. When I try to chat I get a whole bunch capitolized G's,F"s,and D"s. When I try to click the chat area nothing happens. As I said before if you don't know just say that and try to put me in touch with…

No! Give me a real answer. The last time I listened to you I went back to level 1 from 4800, finally back to 1800. Just tell me where and how to check my chat on the team. If you don't know find out and let me know. I can switch teams easy enough if that's an issue.