Joel_Fast

Hi Joel, sorry that I wasn't able to respond earlier. It's been a crazy week. I'm going to elevate this to a King Admin to see if she can help you. This way of helping customers is so inefficient... wow.

in My app crashes every time I try to open it on my iPhone Comment by Joel_Fast December 2017

Hi Joel, sorry that I wasn't able to respond earlier. It's been a crazy week. I'm going to elevate this to a King Admin to see if she can help you. Hi Elsa. I clicked ‘solved’ by mistake last time out and since then I haven’t heard anything. Can you still help me?

in My app crashes every time I try to open it on my iPhone Comment by Joel_Fast December 2017

Thank you! I missclicked the ”solved” button. It is not yet solved...

in My app crashes every time I try to open it on my iPhone Comment by Joel_Fast December 2017

Hello? Someone? Please?

in My app crashes every time I try to open it on my iPhone Comment by Joel_Fast December 2017

Hi Elsa! The phone is updated to the latest iOS (11.1.2) and there are a few GB memory on my phone, so that shouldn’t be an issue. I cannot play on a laptop since I’ve been playing offline, hence the worry that everything will be lost if I try to reinstall it.

in My app crashes every time I try to open it on my iPhone Comment by Joel_Fast November 2017

Joel_Fast
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Joel_Fast Level 1

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Joel_Fast
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