Hello all. My game is still not reset. Please can someone reset my game to level 2150. Here is my user id again just for clarification...12586384960 Thank-you. Lisa
Hi Ok I have done what you said and deleted the app then switched my phone off and on again and then re-installed the app and logged in using my facebook login but I'm afraid I am still at level 2646 and it looks like almost all future levels are already played. So I don't think the reset to level 2150 has worked. Here is…
So I got a response from Customer care after I messaged them direct from the app. The response seemed automated and did not address my problem which I detailed in the same way as I did here...the response was one addressing 'no more new levels in my game' and it basically congratulated me for doing so well'. So...my issue…