Mick18

Level 2

I have three Olivertos in my Jelly Streak at the moment with scores of 1499, 399 and 266. I have scored 1 so far this morning. This has happened before therefore I do not stand a chance of competing when ridiculous scores are shown.

Hello, when there was a problem with Season Pass a couple of weeks ago where it just disappeared, I contacted player support to tell them I had almost finished and would miss out on the UFO. I had a reply within a few hours and they kindly sent 25 gold bars to me as compensation. When the Season Pass was reinstated I was…

I contacted player support as I too lost the season pass although I was playing the standard game not the upgraded version. I have now been credited with 25 gold bars so thank you player support for your help.

Yes, happened to me too! I was not far off collecting the final rewards and it disappeared. Very frustrating!

Really disappointed that I didn’t receive ‘Don’t feed the Troll’ today although it showed up in my game Friday and Saturday. Hoping it’s not too late for it to appear today.

I have the same problem, should have received 10 gold bars for completing gold chocolate box today but didn’t receive my reward. Can you look into this please as it happened with another event in November and didn’t receive 40 gold bars. Gold bars are so useful but frustrating when not received. Thanks

I have a similar problem in that I have completed the gold chocolate box but cannot claim the reward including 10 gold bars. Message says connection issue and to restart the game. However, have tried this several times and same message keeps popping up. Game appears to be working for every thing else.

It appears that some players have received their 40 gold bars but I have still not received mine. Although QueenB says this issue has been resolved, I haven’t received my reward. Would you investigate further please. Thank you.

Hello, I completed the quest to obtain 10,000 blue candies today but unfortunately did not receive the 40 gold bars. Can you help please. Thank you.

Hello, unfortunately no screenshot as once I clicked on claim 40 gold bars everything disappeared and did not receive any bars. However, at the same time apparently I did receive a three year badge. Sorry I can’t give you any more information but there were definitely gold bars available. Thanks in advance for your help.