QueenB

Community Manager

Comments

  • Thanks @Olivia57 One quick thing I’d like to double-check so I can better understand what’s going on. I can see you’ve been playing on both iOS and Android, and I just want to confirm: Are you seeing the Episode Race issue on both devices, or does it only happen on one of them? If it’s just one, could you let me know which…
    in Episode Race Bug- PLEASE FIX THIS NOW! Comment by QueenB 10:39AM
  • Hi @priscipessina, this level should be improved as it got fixed yesterday, can you make sure the game app is up to date and give the level another try? If the issue is still persisting, can you please share a screenshot of the level when you have 5 moves left so we can see that yellow candies did not drop?
    in ⛔ FIXED: Level 10611, 11069, 11895, 11924 not spawning yellow candies Comment by QueenB 10:22AM
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3450492#Comment_3450492 Hi debs0630, I can hear how frustrating this has been, especially after dealing with it on and off for so long and across multiple devices. I understand why you’re upset, and I’m sorry this has been such a drawn-out experience. From…
    in Game stil reverting to lower levels ( 3rd time I have posted this) Comment by QueenB 10:19AM
  • Well done 👏
    in How much is the 100÷2 Comment by QueenB 9:58AM
  • @christinewupp Could we have the Game ID from this game app and did this just happened to you? The developer are looking in to it now 😉
    in Are King aware of this graphics glitch? Comment by QueenB December 16
  • Good news 😃 We’ve just had confirmation that the issue with level 9292 has been fixed and the updated version is now live. Please give the level another try when you get a chance and let us know how it feels now. Thanks so much for your patience and for flagging it in the first place
    in 📌 Level 9292 is impossible - (Edited by CM: FIXED) Comment by QueenB December 16
  • 😬 Thank you for flagging this @christinewupp (and for the super clear details and screenshot). That definitely looks like a visual glitch on the map. I’m going to pass this report on internally so the right team can take a look. If you happen to notice anything else that’s useful, do let me know 🙏 Thanks again, really…
    in Are King aware of this graphics glitch? Comment by QueenB December 16
  • Hi @tsmith2744 Thanks for sharing this and appreciate you being honest about it. When you say the Baker’s Box takes too many hits and feels slow, is it mainly: The number of spoons needed to uncover something, or How long it takes to earn the spoons in the first place, or The rewards not feeling worth the effort once you…
    in Get rid of the bakers box!!! Comment by QueenB December 16
  • This is such a creative take @snakegore999 😄 I love how much thought you’ve put into connecting Candy Unwrapped with a completely different kind of story and presentation. The visual idea alone is really fun, and I can see how much care went into it. That’s a clever way to look at the stats from a fresh angle. Thanks for…
    in 🎁✨ Your Candy Unwrapped is here ✨🎁 Comment by QueenB December 16
  • Hey @RoxAnnaF I get why this is frustrating, especially when it keeps happening with the same ad and you’ve already tried reaching out more than once. Let me reset this for a moment and take a closer look with you. Since this seems to be happening specifically with the Kohl’s ads on Android, I want to narrow it down a bit.…
    in Kohls ads not working. Comment by QueenB December 16
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