QueenB

Community Manager

Comments

  • Thanks for sharing this @christinewupp I’ve passed it on internally so the team can take a closer look. I don’t have anything confirmed to share just yet, but I wanted to let you know it’s been raised and is being looked into. Really appreciate you reporting it 🙏
  • Hi @BarbaraJeanNC I’m sorry to hear you’re thinking of removing the game from your laptop. Just to clarify, if you’re playing Candy Crush Saga through Facebook on your laptop, there usually isn’t a game app installed on the laptop itself. You can simply stop playing through Facebook, or remove the game from your Facebook…
  • Thanks for sharing all of this @Carol-38 and for taking the time to add the screenshots too. That really does sound like a rough mix of bad luck and frustration: difficult levels, Deep Dive Dash, pop-ups, and then ads crashing the game on top of it. Not exactly the relaxing game moment anyone is hoping for 😫 I can’t…
  • Hello @BabycuteANNA992367 welcome 🤩
    in Cussion Comment by QueenB May 20
  • Also, coming back to the posting issue @Charleyfarley Thanks for checking Chrome too. Since it’s happening in both Safari and Chrome, I’m a bit out of quick fixes on my side now, but there are still 2 things I’d like to rule out first: could you try clearing the cache in Safari and then test again? if possible, could you…
  • Hey @Charleyfarley 😄 Haha, no worries and glad it kicked in in the end and you made it into the race! Sounds like it just needed a little minute to catch up.
  • Oh no @Moropanate I’m so sorry to hear the game froze like this 😞 Unfortunately, because of the glitch, the level win wasn’t recorded properly by the game, so you’ll most likely need to replay the level to move forward. May I ask: Were you able to replay and pass the level afterwards? Or are you still stuck on Level 11570?…
    in level 11570 Comment by QueenB May 20
  • Hi @christinewupp and @Johan_DelaCena I’ve moved these comments to Off-topic, just to keep the original level help thread clean and focused on the player who asked for help with level 18681. I do understand the point about making sure a video matches what is being shared, especially when players are looking for help…
  • Hi everyone 😃 I just wanted to jump in and say thank you for sharing what you are seeing in your games. I have been reading through this thread, and I can see that many of you are comparing changes around rewards, events, timers, ads, and other things that may look different from one player to another. I understand why…
  • Hi everyone 😃 First, thank you @Carol-38 for starting this conversation and thank you to everyone who has shared their thoughts here 🙏 I have been reading through the comments, and I do hear what you are saying. The Community should be a place where players can ask questions, share feedback, talk about the game, and also…