QueenB

Community Manager

Comments

  • I'm sorry this happened @Busin 😔 Please, try restarting your device and make sure you have the latest game app version installed! If this keeps happening, where the game keeps freezing when you use a special candy, please report this issue to our Player Support team as they are actively collecting reports like yours in…
    in Please solve this problem Comment by QueenB March 27
  • Yes @Deal_One you have already earned the badge (check your badge inventory) even if you did not get to participate in the All Stars… In the community, we're all All Stars 😉
    in 🌟 Candy Crush Saga All Stars 2026 – Official Tournament Overview 🌟 Comment by QueenB March 27
  • Hi @Peterw25 Like a preview of the game board to make up your mind rather you want to watch Ads or make a purchase? Candy Crush Soda Saga has this feature ☺️
    in Rückblick auf das aktuelle Spielfeld Comment by QueenB March 26
  • Hi @aw35 😊 If you finished Top 3 in the previous stage, you should be progressing to Final Knockouts Round 1, which starts today. To help us look into this properly, could you please share: a screenshot of your All Stars widget on the Saga Map (showing the timer) and your Game ID Thanks!
    in My timer for All Stars is off Comment by QueenB March 26
  • Hi @anarchybm Thanks for jumping in @MountainMom 🙌 As mentioned, the message “Almost Ready” means there’s no issue with your game. It simply means the Candy Teams feature has appeared, but is not fully available yet on your account. To add a bit more context for everyone following along as this is indeed part of a feature…
    in Cannot join Candy team Comment by QueenB March 26
  • Hey @sammyzism 😊 Great question! Multiplier tokens are only available during the in-game tournament rounds and are not part of the Live Final event. The Live Final is a separate stage where all finalists compete on equal footing, so no multipliers are used there. Good luck if you're aiming for that spot 👀
    in Multiplier Comment by QueenB March 26
  • Hi @Shirleanne63 No need, your 50GB got sent on the 23rd so you should already have it in your game 😉 Congratulations again 🤗
    in (ENDED) ⭐ Think You Know All Stars? – Get a chance to Win 50 Gold Bars! Comment by QueenB March 26
  • Hi @MarieVållström Could you try a different browser and log in to your community account and see if you get the option to confirm your email and if it works?
    in Cant confirm my mail! Comment by QueenB March 26
  • Hi @sparker1993 and yes, there has been a couple of reports coming from other payers as well so we have reported this to the studio and it's going to be looked at. Just to double check something, did you happen to travel or changed the device date at any point? Also, could we have your Game ID so I can pass this a long for…
    in Please help me ,Booster Wheel Timing Reset Comment by QueenB March 26
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3504074#Comment_3504074 https://community.king.com/en/candy-crush-saga/discussion/comment/3503483#Comment_3503483 https://community.king.com/en/candy-crush-saga/discussion/comment/3502584#Comment_3502584 Aplogies on the delay on getting back to you all but…
    in Booster wheel not working - Edited by CM: Under Investigation! Comment by QueenB March 26
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