QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/513708/butterflies Hi! Thanks for checking in about the butterflies. That feature isn’t a permanent part of the game as it’s something the team tests from time to time, so it won’t appear every week. It looks like it’s not active this week, which is why you’re not…

Hi @kanddp I know how discouraging it feels to be stuck on a tough level for so long. A quick heads-up, YouTube videos often don’t match the current version of a level because the game team regularly refreshes or rebalances levels. So it’s normal to see layouts that look completely different online That said, this level…

https://community.king.com/en/candy-crush-saga/discussion/513692/why-can-t-i-log-back-into-my-account Hey there! Sorry that you’re running into this, that’s really frustrating. When you say it’s giving you a “wrong password,” did you change your email or password recently? Also, are you logging in with a King account,…

https://community.king.com/en/candy-crush-saga/discussion/513685/acct-verification-email-has-not-been-sent Hi Aries 👋 I’m really sorry you’re having such a frustrating time with. Just so I understand correctly, is this verification email for: • a brand-new King account, or • an older account you’ve been using for years?…

Hello and welcome to the Community @Susana0703 Thank you for your message. We do most of our conversations in English here so everyone can understand and join in. Could you please re-post your question in English? That way one of us can help you properly 😊 From what I can understand, you’re stuck on level 18366. Some…

Hi there @FayRobinson👋 Thanks for reaching out. I know how frustrating it is when you check a level online and it doesn’t look like what you have in your game. Just a heads-up: levels in Candy Crush are updated and rebalanced regularly, so the version you see on YouTube or on fansites is often an older version. What you’re…

https://community.king.com/en/candy-crush-saga/discussion/513662/yeu-c%E1%BA%A7u-khoi-ph%E1%BB%A5c-ti%E1%BA%BFn-trinh-candy-crush-saga Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question…

https://community.king.com/en/candy-crush-saga/discussion/513658/hay-un-virus-en-mi-juego Hi there 👋 Thank you for your message! Just a quick note: our Community conversations are in English, so more players can understand and jump in to help. In the meantime, here’s some guidance based on what you shared: I understand…

https://community.king.com/en/candy-crush-saga/discussion/comment/3438496#Comment_3438496 Hi there, and thanks for taking the time to share your thoughts. I can hear how passionate you are about the experience, and I appreciate you explaining what stood out to you while playing the event. Players approach Candy in lots of…

https://community.king.com/en/candy-crush-saga/discussion/comment/3438245#Comment_3438245 Hi @SgrCandj 👋 You can unlock the new Vanity Rewards by collecting tapes during the Music Season. Every time you finish a set of three tapes, you’ll earn a special reward, including the profile frames and avatar. If you’d like the…