Rosemary_Martin Level 2

Hi Mia, I did not lose my progress. When I opened the game on my new phone I was st the proper level. I lost my gold bars from my piggy bank in app purchases. I had approximately 106 when I upgraded phone. When I opened game in new phone I had zero. I have 4 now that have accumulated through progress bonuses, etc.

The number in the email I received this morning responding to your suggested post I did last night is 7205588

No contact received from anyone at King after my last email. Can you please update or direct as to my next steps?

You mean my email? I didn’t receive anything from king via email that was anything other than a auto response email so no reference #’s or anything.

Thank you very much!

I filled out the form immediately after I received your response so I believe Friday? I actually filled it out on 2 different links on that contact page that I thought might apply. And I filled it out again yesterday after I posted a response to you. I’m just extremely frustrated but do appreciate your assistance. I have…

Thank you for your response but your link did not solve my problem, only had me post ANOTHER question in the Contact Us section which I have already done multiple times. And I have not received a response to any of them. This is literally my 11th or 12th question post and no resolution. Not even close.What I need is for a…