Comments
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I just logged on to play and find that on level 12820 I have very new graphics and items I need to collect. I have a bar showing 3 color balls and above that the requirement for the clock thing that spits out blockers, the candy-swirly-flower thing that requires several hits to remove, and a graphic that looks like a color…
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Aha! I just scrolled back and see that you are responding to a message posted in March 2020 - over 2 years ago. Now your message makes sense. Just to clarify - everything works as it should except I cannot make a purchase and so am limited to 5 lives, then have to wait 2 1/2 hours before I can play again.
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I am not being kicked out of anything. The game works fine. The problem is that I cannot make a purchase - so cannot buy gold bars or take advantage of any special offers. There is at least one other person here who has the same problem - Glenn1972 - and he provided helpful screenshots. Whether it is trying to buy the…
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It's still happening. It's extremely frustrating -- I cannot buy any bars to finish a level where I am so close, and cannot take advantage of any special offers. I also am unable to win any more gold bars, because I am not able to complete some levels without getting a booster. I'm on level 12032, so the levels are often…
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Believe me, I have spent a LOT of money. My credit is fine and my card on file is current. I am on level 12034, so I have been playing for a while. When I click on one of the special offers or go to the store, this is what happens: A white window with a small suitcase containing 4 colored squares pops up, turns dark…
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That's good data for the game team to know. Hopefully our moderator - Tess92? - can pass this along as well as the initial posts.
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Yes -- that's what I see. It just started about 3 days ago. Everyone else is happy to take my money, so something seems to have changed with the game. Sorry it's happening to you too, but glad it's not just me :)
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I wanted to buy the 6 hour lives package -- almost out of time. But no point if I can't play this level. Will you extend the "sale"? Or give us back the lives we have just lost trying to play an inoperable episode?
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Good afternoon! To add to my previous post, I just filled my piggy bank and wanted to purchase it. I was charged $2.99 (plus tax) at 4:55 PM and, as usual, was disconnected from the game. I logged back in, did not have the bars but was given the chance to purchase it again. I figured I had not been charged yet,, and I had…
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Good Morning -- I am above level 5000 but have no way to post a screen shot. Can you just see my level online and verify it? I play on a Kindle and am using a laptop to log in here - I have no way to get a screenshot on the Kindle and transfer it to the laptop.