I have been playing connected to Facebook and Kingdom account. But for over a week it says I have no internet connection and I do. I tried what you said to find my ID and it did not work.
It still don’t explain why it keeps saying I have no internet connection and that when I’m reconnected to internet I will receive my rewards. I am connected to the internet and play other games and they are working just fine
I recently did a app update and now I don’t have bonuses and can’t get rewards when I win a level. It keeps saying I’m not connected to internet and I am connected