How do i get my rewards back?

Hello @brendy, 

A Warm Welcome to the King Community, where you can seek Answers / Suggestions from your fellow players in any King Games' Sections

I am very sorry to hear about this issue in your game.  Can you please provide few details --
1) What device are you playing the game on?
2) Are you playing through Kingdom account or Facebook?
3) Will it be possible for you to add few screenshots where it says "you are not connected"; the pic of where you press "Play" to go into the game; and anything else that will be useful to look into the issue and understand it better;
4) Your King Game ID... here is a link that tells you how to find it --  https://community.king.com/en/farm-heroes-saga/discussion/247379/what-is-my-user-id-and-where-can-i-find-it

** TO write back, please tap on "Type your Comment" box located below and tag me with @ and my name (without space), just like how I wrote your name above

Looking forward to hear from you.  Have a nice day/evening