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Comments
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Yes, it's a problem of lost rewards, not purchases. I have not bought the golden bars, I have won them and they have answered me that they cannot do anything. I thought they would return them to me, but I was wrong.
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I have been able to contact them, but they have answered me with an automatic message that in summary says "it is not our problem and we can't do anything." Thank you very much for your help, you have been very kind. All the best.
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The question mark in the game doesn't do anything, I don't get the "my purchases" option, so I haven't been able to make a claim. I want to clarify that I have not bought the golden bars, I have won them. If I can make the claim another way, I would appreciate it if you could tell me how. Thank you.
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It's a mobile phone
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Can you show me how to send my complaint to the King Player support, please?
