I had the same problem a few months ago. I spent days trying all different options to log in to fb to play the game but could not get it to work. I now play through email address with my King account
Have you managed to sort the problem out? I had that message about 2 weeks ago and i uninstalled then installed the game and it worked fine. Yesterday i logged out of candy crush and now when i try to retrieve my progress i am getting the message again. Uninstalled reinstalled and still the same message. i have had support…
New levels today 6th March on android have not caught up on levels on PC. Do we have to wait another 2 weeks before more new levels for android and ipad. If so unless you add alot more levels then android and ipad will never catch up with levels on PC. Or I have to stop playing on PC so I get new levels on ipad