sallyt

Level 2

I apologize as I commented in the wrong game apparently. I was meaning to communicate with Pet Rescue. Again, so for bothering you. I have done everything including emailing direct. This is something that they just don't seem to care to fix. But, not your problem and again sorry. And, yes, I get a refund through Facebook…

I am sorry but there is no where to communicate with these guys. You can send a message to them. Sorry I bothered you, though.

Okay guys! You again took my money but did not give me the purchases! This has been happening for 2 months and you keep telling me you will fix it but you don't. It did let me have a .99 purchase but not the 2 purchases of $2.99 each. This is not a problem with my payment methods. I use the same ones on Farm Heroes with no…

And, I doubt I will get an answer!!!!!!!!

Okay, you did it again. You took my money ad gave me nothing for the purchase. I reported it to Facebook. This is your problem and not mine. I use the same payment methods with Farm Heroes and have no problems. In trying to solve this with you I get nothing but a rude response from some Brandon there. Really, guys, you are…

They have some serious problems. Good luck in getting a response. And, watch out for Brandon there. He is very rude!

You have a real problem with trying to make purchases in this game. It takes the money and then says it didn't go through but it was charged. Then you have to request a refund through Facebook. It is with your games as I use the same payment method on Farm Heroes and have no problem at all. Please fix this!