steinein

Level 3

@Sukanta_Biswas No I won't. This happened once before and I lost all my boosters, progress, etc. And reinstalling did NOTHING. I ended up having to create a completely new profile on my machine to be able to get back on. And that is what I did again, to see what would happen. And I lost EVERYTHING. So do not tell me that I…

@Freddy_ It won't work. And I am sick and tired of having to start over every time the app decides to glitch.

I did some checking around and found this old thread: It says DON'T reinstall as that doesn't work. It also says that this is a known issue and being investigated. I tried the suggestion from hechicerilla and that did not work. But I did find that if I tried to log in with my internet off it says I was not connected and I…

@kiara_wael I still cannot log in. And I am not going to lose all of my boosters, etc. by reinstalling because I have a limited amount as it is and the game already stole a lot of my progress (gold) when it glitched last week. So the last item on your copy/paste says to come here for help. So... help me!

@Freddy_ The issue is not the gold bars at the moment. And I can email them all I want they will NOT respond. I know this from past experience.

@kiara_wael If you read my post you'd know that I already did the troubleshooting. so your auto response was no assistance. @Tzvi_Marcu Not the case. Been in this situation before. @Freddy_ As noted in my original post I log directly in. No Facebook or whatever. And you know as well as I do that there is NO customer…

9147 10 Moves were removed. This makes it ridiculously difficult to complete. So I am going to have to end up boostering out AGAIN to get past it. This is ridiculous. Week after week. if you don't get through within a couple of hours of release, you're pretty much screwed. @LindQ

9145 This is rated normal but is nearly impossible as it is right now on Win10. It needs to be re-rated and/or re-evaluated. There's way too much to do, and not enough moves, when every move there's new licorice hitting the board and blocking the way out. Edit: Had to booster my way off it.

@Freddy_ "hopefully" ... right. Never ever does it happen. I just get more of the same autoresponse. Refunds aside someone here though needs to report the fact that the new update on Win10 is glitching.

The last several levels have been rated normal but have been difficult if not NIGHTMARES. Come on, give us a break. We shouldn't have to play for hours till we get a lucky board or use boosters to get past.