I'm experiencing the same problem on my Redmi Note 11 Pro+ device. Store cant load and i cant get extra moves. I've tried clearing cache, updating the game, signing out and signing back in but none of that has helped. I need help please.
Of course i didnt switch my phone. I had to reset my phone because of a software problem. When i downloaded the game back i tried to Sync it back but it only restored my progress and not the gold bars. . I wish this could be resolved.
I didnt purchase those gold bars. I accumulated them through races. When i was trying to sync my progress in another phone those gold bars did not come back. I lost about 7000 something gold bars and that's just very depressing to be honest.