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Can i please get my gold bars back?
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I've been stuck on level 15280 and havent been able to get extra moves using gold bars that i earned through races. Today, i disconnected my account and reconnected it just to try to make the connection work but unfortunately all my gold bars( 7000 something) did not get synced. Ive tried filing a report but it seems i'm only getting an automatic robot response. Please help me
Best Answer
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Hello @tbaul🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
When you transferred your game to your new phone, except for Gold Bars, did you receive your level progress and friends list?
I have noticed that you have opened this post on May 3rd! Is that when, you got your new phone and switched?
Answers
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Hello @tbaul🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
When you transferred your game to your new phone, except for Gold Bars, did you receive your level progress and friends list?
I have noticed that you have opened this post on May 3rd! Is that when, you got your new phone and switched?
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Hello @tbaul🤗 Thank you for replying back!
Some of the players that logged in with King account were experiencing an issue and losing Gold Bars were one of those issues! Hence, I wanted to make sure that you are not one of those players with that glitch. If you have time, please check —> Here
With regards to the missing Gold Bars in your game, since you are on mobile device, please open this link and follow the steps provided —> How to contact the Player Support team to report an issueThe last step says "Purchased items not received"! If you find, feel free to select other option👍️
Please let me know if you need further assistance🍫🍫
