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Can I get some help with a problem I am having with candy crush soda?

Lorene
Lorene Posts: 2 Newbie

It started a couple of days ago. I start playing make one or two moves and then it pops me back to my phones main screen. I lose a life. I have uninstalled it and reinstalled. I have run a virus check. I have also cleaned up my phone's cache. I have an LG from Boost Mobile. I am getting pretty tire of this occurring. Tired enough where I will just uninstall your game and just not play it any more. My phone was the main place where I played Candy Crush (main game is also doing the same).  Help, am at my wits end.

Answers

  • Pete_Peppers
    Pete_Peppers Posts: 329 Level 2

    Sometimes when I have problems with apps on my phone it is a result of not turning it off for a long while.  Try to turn your phone off and leave it off for at least a minute then start it back up.  When it comes back on make sure you check that you have the latest version installed from the app store.  Hope that helps.

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