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the level loads fine there is just a blank board no candy on board and little mini version of the board with candy pieces floating over the blank board
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That sounds real strange! I recommend checking out the little video that the King guys made. Follow the steps, reload your browser and try and load the game again. I have used the tips in the past when my games were loading slowly and I can say that they worked for me.
https://www.youtube.com/watch?v=OESCE4Jj2tU
