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level 216

Ann_Milne
Ann_Milne Posts: 1 Newbie
in Support

everytime i use combinations of candies the game just freezes it has been over a week.

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Answers

  • Tune_D
    Tune_D Posts: 1,090 Level 3

    Hi Ann, does this happen to you in any browser? Try to use another browser. Clear your browser's cache, do a restart. Close other tabs and programs too. You could also play on King.com and synchronise with your Facebook too. 

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  • brykins
    brykins Posts: 2 Newbie

    Hi - I'm having this issue as well. I play on an HTC One M8 (Android) phone, a Nexus 9 tablet and on Facebook (Windows 9.1, using Chrome AND Internet Explorer). On all three, using combos seem to confuse the game and it doesn't count all the gum destroyed, leaving you with nothing left to destroy but the game saying you have anything between 6 and 32 left!

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