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google play purchase debited but no gold bars

Brady
Brady Posts: 1

Level 1
in Support

I made 2 purchases on google play for $9.99 each to get 110 gold bars for each one.  My credit card is showing the purchase going through but I do not have the gold bars in candy crush soda.  How do I have these added to the game?

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Brady,

    Sorry to hear you did not receive your Gold Bars. Thanks for getting back to us with the requested details so we can solve this matter.

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Brady,

    Sorry to hear you did not receive your Gold Bars. Thanks for getting back to us with the requested details so we can solve this matter.

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