google play purchase debited but no gold bars

Brady

I made 2 purchases on google play for $9.99 each to get 110 gold bars for each one.  My credit card is showing the purchase going through but I do not have the gold bars in candy crush soda.  How do I have these added to the game?

MarkHawk

Hi Brady,

Sorry to hear you did not receive your Gold Bars. Thanks for getting back to us with the requested details so we can solve this matter.

MarkHawk

Hi Brady,

Sorry to hear you did not receive your Gold Bars. Thanks for getting back to us with the requested details so we can solve this matter.