Where are my gold bars?

JenB

I purchased gold bars in the candy crush soda game and they disappeared before I was able to use them.  I paid real-world  money for these bars - how do I get them credited back to my game or get a refund of what I paid?  

MarkHawk

Hi JenB,

Sorry to hear you did not receive your Gold Bars. Thanks for getting back to us with the requested details so we can solve this matter.