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My avatar is stuck on one level even though I've progressed about 50 levels ahead.
Answers
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Logout of Facebook both on your phone as from within the game app itself. Check for updates for your phone and all apps and do a restart.
Open the game app again and connect it to your Facebook. I think this recent issue https://care.king.com/en/candy-crush-jelly-saga/jelly-crush-will-not-connect-to-facebook might have affected you too.