My mail icon has turned gray and I can't get any tickets or lives how can I fix this?

Michael_Stokes-2

My mail icon is gray and I can't get any lives or tickets. How can I fix this?dhat will happen if I uninstall will I lose my progress?

StuckInATree

Are connecting to FB or Kingdom? If so you might want to check it's still connected to it, if it is try disconnecting and reconnecting again to reset it.