I was on level 741 and all of the sudden I was back to level 1.

LauraGarner

I was on level 741 (or something close to that) and the game deleted all my levels and I'm back to level 1. Can you please restore my levels on the game. Thank you!

MarkHawk

Hi Laura,

I am sorry that you have experienced an issue with your game progress in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

LauraGarner

Hi Laura,

I am sorry that you have experienced an issue with your game progress in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Hi Mark,I don't see anything in the envelope (not a message - nothing). Please try sending it again. Thank you.