I change my phone and now I'm back in level 1, why?

Samuel_Jaquez

I was in level 300 Ish and now I'm back to 1, I did log in on the other phone. Please let me know what I can do. Thanks

MarkHawk

Hi Samuel,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care