Candy Crush Soda Took My Money?!
Charlene_Lmages
Posts: 1 Newbie
in Support
When I was purchasing the deal that gave me 2 hours of unlimited lives for $1.99, it went through and took the money but when I went back to the app, it said that the purchase failed? Excuse me, this is MY money and YOU took it away. Is this a scam? Fix this problem now.
Answers
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Hi Charlene,
I am sorry that you have experienced an issue with your purchase in Candy Crush Soda Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
