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My mom lost all her data on candy crush soda saga. She isn't connected to Facebook. Help?

AJ_Wills
AJ_Wills Posts: 1

Level 1

She was on level 200-something, and it reset her back to one. I've tried all the fix-it's the other questions have said to, and none of them have worked. Please, help. 

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi AJ Wills,

    I can assist your mother in getting her game progress back in Candy Crush Soda Saga. 

    Please notice that we require direct contact in order to verify ownership of a player account. This can be solved by letting your mother log into King Care and post a request to have her levels restored. Once done a King Care moderator will get in contact with her and solve the issue.

    Kind regards,

    - Mark, Team King Care

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