I have partially lost my progress in Candy Crush Soda Saga.

NiickLR112

I have received an e-mail from Candy Crush Soda Saga Customer Care with a ticket number and I have not received any answer nor an alternative to solve my problem. Yesterday, I was on the 96 level and decided to save my progress by linking my account with facebook, but by doing so the game got frozen and closed. As I opened it again, I was on level 45. 

I hope to receive the solution for my problem as soon as possible.

MarkHawk

Hi,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care