Soda Crush reset to level 1

RheaB

I upgraded to iPhone 7 and my Soda Crush resets to level 1. How do I go back to my current level. HELP! My candy crush and Jelly crush had no problms

MarkHawk

Hi RheaB,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

AmandaSalami

Hi RheaB,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Hi I have the same problem but I was on level 1899 and now am back to level 1 can you please help?