Failed to connect to Facebook...

MommaC

Every few months the app decides to disconnect from my Facebook account. When I hit the connect button is says failed to connect. The only way to fix the problem is to uninstall and reinstall. I am getting tired of this as I always lose the boosters and gold that I have earned. I usually don't complain about it and just reinstall and build everything back up. But with this last reinstall the daily booster prize reset to day one, my day count was somewhere around day 50ish. And don't give me a list of things to try to fix the problem cause I have already tried them many times, a reinstall is all that helps. All I want is my stuff replaced and my daily booster reset to the day I should be at and not day one. Like I said I am really getting tired of having this problem every few months.

KingsPinn

There are other things that you can try and do before you delete the app. If you're deleting it then of course you will lose your boosters and also your place in the calendar because you're resetting the app memory so it thinks you're a new player. 

I would run through some other steps first before you delete the app: 

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android 

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios 

MommaC

There are other things that you can try and do before you delete the app. If you're deleting it then of course you will lose your boosters and also your place in the calendar because you're resetting the app memory so it thinks you're a new player. 

I would run through some other steps first before you delete the app: 

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android 

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios 

Like I said in my original post, I HAVE TRIED EVERYTHING POSTED TO SOLVE THE ISSUE!!!! It does not work, the only way to solve my problem is uninstall the app. It does not take me back to the start of the game...my level stays the same I just lose everything else. I don't think it is fair that just because the app has issues I lose everything I have worked for. And I am not the only one that has this SAME issue, others have the same problem.