Progress lost

Will_A

logged in via email on app, not facebook, so not this account since your website doesnt allow you to log in with anything but facebook. but lost my 800+ level progress on the most recent update on the iphone to candy crush soda. log back in via email and still at lvl 1, restart of phone not doing anything either. i tried submiting a ticket via the app on phone and it just sent an email to me with a link here. sooo. what do i do?

MarkHawk

Hi Will,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care