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Kingdom not syncing

Lan_Mol
Lan_Mol Posts: 9

Level 1

I downloaded Candy Crush Soda Saga on my laptop. I reached level 223 and decided to save my progress by creating a Kingdom account. I created my account and tried it out on another computer. It synced just fine. However, when I tried it on the same computer that I had downloaded it on (because the app was not responding, it is fine now), I found that my progress was only on level 3. I think something is wrong with the cookies on my computer, but I don't know for sure. 

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Lan,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Lan,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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