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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Message appearing while I am playing
Allan_Barnard
Posts: 29
Level 3
in Support
I AM GETTING A MESSAGE THAT APPEARS AS A POP UP ON MY SCREEN, SAYING I SHOULD CLEAN MY RAM/IT APPEARS THAT IT COMES FROM KING GAMES. I AM PLAYING ON A LENOVO TABLET. PLEASE ADVISE.
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Answers
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Hi Allan- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with a pop up on your device.
If you are experiencing a problem with your game. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
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