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Stephie_Binder
Stephie_Binder Posts: 2

Level 1

This morning the game was reset to lvl 1 by itself. How can I get them back? It's really frustrating ! I tried to connect with facebook again, but its not working. Still at lvl 1.

Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    As long as you actively connected your game to either Facebook or Kingdom, your progress will be saved and synced to it. Even removing the game from Facebook itself doesn't effect any synced progress. 

    If someones plays or logs in to their FB on your mobile, try this out, go into Safari and make sure you are logged into your FB account from the FB site directly. If you've already done that, clear cache from Safari and try again. 

  • Stephie_Binder
    Stephie_Binder Posts: 2

    Level 1

    As long as you actively connected your game to either Facebook or Kingdom, your progress will be saved and synced to it. Even removing the game from Facebook itself doesn't effect any synced progress. 

    If someones plays or logs in to their FB on your mobile, try this out, go into Safari and make sure you are logged into your FB account from the FB site directly. If you've already done that, clear cache from Safari and try again. 

    Still not working :(

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