Phobe and tablet wont move my level

Nathan_Powell

My android devices open on level 36 and i have to scroll to get to my level, 972. Computer works correctly.due to this i dont get daily special, unlimited lives etc. 

Johnny_Ryall

Hello Nathan,

Please run through the steps here and let me know if this resolves the issue.

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Kind regards,

Johnny