Regarding Alphabetty - How do I reset my game in King.com? It "frozen"

Queenie_D

Regarding Alphabetty - How do I reset my game in King.com? It is "frozen" - unable to click letters...

StuckInATree

If your game has frozen then you should go through the suggested troubleshooting steps given here (it says for facebook but it's the same for King.com as they are mostly browser troubleshooting steps): https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out