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I was on level 296 on Candy Crush Soda Saga on my computer desktop and I have placed on level 1

Adriana_Rosas
Adriana_Rosas Posts: 1 Newbie

I was on level 296 on Candy Crush Soda Saga on my computer desktop and I have placed on level 1 after I click on the Facebook bottom, I did not connect to facebook and when I returned to Candy Crush Soda, I realize I was on Level 1.

What can I do in order to recorver my level?

I have never played being connected to facebook and neither in my cellphone

I prefer to play from  my desktop pc

Thanks in advanced

Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Adriana,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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