I have not been receiving messages/lives Facebook tells me friends have sent me. I've tried to send

Ashlesha_Hande

i cant login in to face book from last 2 months. I have not been receiving messages/lives Facebook tells me friends have sent me. I've tried to send email requests for help and search the issue on line. This has been going on for months. I am far ahead of my friends in this game so they send me lives each day. I have yet to get receive any assistance. Btw..I have disconnected / reconnected from Facebook several times.  

StuckInATree

Disconnecting and reconnecting will only do so much, you need to troubleshoot it really. Follow the steps given in this guide and see how you go: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android