Gold bars are gone after a couple of failed purchases

Marina-7

Hi, I have lost all my gold bars, I was trying to get switches but it said that purchase failed, after that all my gold bars are gone. Please restore them. 

They also gone on Facebook game version. 

Cezdiamond

Hi Marina-  Welcome to King Care. I am very sorry that you are experiencing a problem with your Gold Bars, these should never go missing. I would like to check your account so I have sent you a private message.

Please click on the envelope icon on the top right hand corner on the screen.

As soon as you get back to me we can get this sorted :-)

Have a Soda sweet week!