Game is locking up on me.

Beth_Hull

Everytime I use a special candy that helps to clear the candies off, it locks up on me.  I have lost about 10 lives today alone getting stuck on this game.  What can I do to fix this problem.  Or is it something you can do for me?

Johnny_Ryall

Hello Beth,

Could you please follow the steps outlined in thread here to see if they help to resolve the issue:

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Kind regards,

Johnny