Lost my levels

Anita_Henshaw

Hello,

I have a new phone and did not back up my candy crush and was over level 300 and was hoping someone could help me in getting back to where I was on my new phone. Can someone please let me know what I need to do?

MarkHawk

Hi Anita,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care